OUR SERVICES
HELP DESK
Let’s face it: John from accounting isn’t the person who should be trying to figure out why InDesign keeps crashing or why Melissa’s computer won’t print. Instead, rely on our team of seasoned technicians, available by phone, email, or on site to give you a hand the moment you need it. Moreover, we’re a great compliment to existing IT staff, allowing them to focus on strategy and architecture while we resolve day-to-day issues.
MANAGED SERVICES
We provide managed IT services, which is basically like having your own IT department, but much cheaper. For a flat fee that’s tailored to your company’s size and needs, we provide everything from day-to-day help-desk support to managed antivirus, network security, server monitoring and backup.
For your team, it’s simplified, set-it-and-forget-it IT. And for us, it’s a chance to do what we love: actively seeking out and fixing computer issues to keep your business running smoothly.
NETWORK & SECURITY
Your network needs to be fast, secure, and reliable. Focus can make sure your system is up to date and safe by monitoring all day every day, preempting potential problems, and growing along with your company’s needs.
We offer 24/7 SOC services and have extensive experience with security audits and compliance for companies that need to meet or exceed a more defined framework.
This is the fun stuff and we love it.
ASSET MANAGEMENT
So, you want to see exactly where your IT budget’s going, find out who has which software license, or add a new employee to your system? We’ve built an application for you to do just that. It allows you to track who is using what asset and how old or new it is. So, you are always up to date—and not pouring money into redundant upgrades.
WORKFLOW
What’s the best way to track timesheets? How do you develop a video editing workflow, or set up cloud-based storage? How are industry leading companies using technology to work faster, smarter, and more efficiently? We’ll show you what our experience has shown us—and build a plan to implement it.
CONSULTING
Don’t need an ongoing service? No problem. Our team routinely leads a-la-carte projects like server rollouts, wireless upgrades, IT audits, and the technical side of office moves. We also can monitor your systems for an agreed-upon period just to provide your team with extra insurance during busy months. No matter where your needs may be, we’d love to talk about what we can do to help you deliver your best work on time and on budget.